Here’s what happens when you trust us with your retired IT assets:
1. Reach Out for an EvaluationNo two organizations are the same, so we take the time to understand your equipment, goals, and auditing requirements. Our process helps us tailor a secure and efficient plan for you – at no cost. |
2. Equipment CollectionOnce approved, we dispatch a collection team or ship secure ‘self-fill’ containers to your site and each device is verified against the provided manifest before anything leaves your facility. Full chain-of-custody begins here. |
3. Secure TransportWhether it's a local pickup or an international shipment, we document the transfer from your location to our processing facility. Every hand-off is recorded, and we transport your assets using vetted personnel and GPS-tracked vehicles. |
4. The AuditEach asset that arrives at our secure facility is verified again before being quarantined, photographed, and assessed for grading. You’ll receive a complete condition report, including asset details and a full inventory audit. |
5. Data SanitizationDuring the audit process, all Data Bearing Assets undergo our multi-step sanitization process, ensuring that all data is purged. Assets that do not pass the process are physically destroyed. Your condition report will contain all certificates of erasure or destruction, along with an itemized list of those assets for total peace of mind. |
6. Diversion from LandfillAny devices that are intended for destruction, do not pass our audit and sanitization process, or are beyond repair are dismantled. We separate components into their respective commodities, and hazardous components such as batteries and used toner cartridges are secured. We also partner with certified downstream recyclers to ensure that as little as possible ends up in landfill. |
7. Redeployment over RecyclingDevices that pass our audit and quality checks are refurbished, upgraded, cleaned, and securely wiped again, ensuring that equipment that still has life in it can have an extended lifecycle and further help reduce waste through reselling, donation, or redeployment. |
8. You Receive Full DocumentationOnce processing is complete, we send you a detailed report. This includes:
We can also customize reports to align with your compliance, ESG, or audit needs. |
9. Together, We Close the LoopBy working with Zero Trace, you’re not just disposing of IT assets—you’re contributing to a more secure, sustainable, and accessible tech future. Whether you're protecting sensitive data or enabling reuse through donations, you're helping us power responsible innovation. |
Accepted E-Waste Categories
Unsure if your assets can be accepted? Contact us for a Free Evaluation!
Leveraging our expertise, we not only divert tons of e-waste from landfills but also repair and refurbish assets that are still fully usable, preventing the unnecessary disposal of valuable resources.
Through our sister company Vertex Systems, we strive to inspire future generations by expanding student access to enterprise hardware and support aligned organizations through charitable donations of computers, servers, and other equipment.